Active Incident

Updated a few seconds ago

Select link below to report a new issue: http://it.sdsu.edu/help/report.aspx

Accounts Payable Imaging




Operational

Canvas




Operational

Duo




Operational

Google Workspace




Operational

HR Imaging




Operational

Instructional Cluster




Operational

Jamf




Operational

Library Systems




Operational

Mediasite




Operational

Microsoft 365




Operational

OnBase Imaging




Operational

Oracle Financials




Operational

Other Campus Systems




Operational

PeopleSoft CS (my.SDSU)




Operational

PeopleSoft HCM




Operational

Phone System




Operational

Respondus




Operational

SA+CD database (Enterprize)




Operational

SDSUid




Operational

ServiceNow




Operational

SharePoint




Operational

SIMS/R




Operational

Slack




Operational

Turnitin




Operational

WebPortal




Operational

Websites




Operational

Wireless Network




Service Disruption

Wired Network




Operational

Zoom




Operational

Incident Status

Operational

Components

Wireless Network

Service

Wireless Network



February 22, 2024 11:14AM PST
[Investigating] Wireless network authentication for eduroam and SDSU_Guest are currently unavailable/experiencing slowness. We advise students to use SDSU_Guest as a temporary workaround. We will update as services become available again.

February 22, 2024 11:43AM PST
[Identified] Wireless network authentication for eduroam currently unavailable. We advise all students, faculty, and staff to use SDSU_Guest as a temporary workaround. We will update as services become available again.

February 22, 2024 2:59PM PST
[Monitoring] Wireless operation appears to be stable and operating correctly. We will continue to monitor the system for 24 hours and update if any additional issues surface.

February 23, 2024 11:17AM PST
[Monitoring] ITNI will make configuration changes tonight (Friday 2/23) at 5PM to reduce load on the wireless authentication system. There will be no impact to users during this configuration change. This configuration change will prevent future service impacts.

Incident Status

Operational

Components

Other Campus Systems

Service

Other Campus Systems



January 5, 2024 12:12PM PST
[Identified] The campus is currently experiencing and issue with Global Protect VPN. ITNI is aware of the problem and working on a solution.

January 5, 2024 12:38PM PST
[Resolved] The campus is currently experiencing and issue with Global Protect VPN. ITNI is aware of the problem and working on a solution.

January 5, 2024 2:03PM PST
[Monitoring] The Global Protect VPN issue has been resolved.

Scheduled Maintenance

PeopleSoft HCM maintenancePlanned Maintenance

Schedule

February 24, 2024 10:00PM - February 25, 2024 12:00PM PST

Components

PeopleSoft HCM

Service

PeopleSoft HCM

Description

PeopleSoft HCM system would be intermittently available due to maintenance
SIMS Production maintenancePlanned Maintenance

Schedule

February 26, 2024 6:00PM - 9:00PM PST

Components

SIMS/R

Service

SIMS/R

Description

SIMS Production will be unavailable for system maintenance.

External Services